TERMS AND CONDITIONS

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Welcome to The Merchants’ Ship, an online store offering handcrafted, toxin-free clothing and accessories made exclusively from 100% natural fibers: Mulberry Silk, Merino Wool, Fine Linen, and Cotton.

By accessing this website and purchasing from us, you agree to the following Terms and Conditions. Please read them carefully.

1. Use of This Website

By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.
You may not use our products or site for any illegal or unauthorized purpose. Violation of any terms may result in termination of your access to our site.

2. Product Information

We strive for accuracy in all descriptions, pricing, and images. However:

• Colors may vary slightly due to lighting or screen settings

• All items are handcrafted and may have slight variations

• We reserve the right to update or modify product information at any time without notice

3. Orders and Payment

• All orders are subject to availability and acceptance

• We reserve the right to cancel or refuse any order for any reason, including suspected fraud

• Prices are listed in USD and may change without notice

• Payment is due at the time of purchase via approved methods (Wix Payments, PayPal, etc.)

4. Shipping and Delivery

Please refer to our Shipping Policy for full details on delivery times, shipping rates, and handling procedures.

5. Returns and Exchanges

You may return eligible items within 14 days of delivery. Certain items like silk cocoons, custom pieces, and final sale items are not eligible.
See our Return Policy for more information.

6. Intellectual Property

All content on this site — including logos, photos, product names, text, videos, and designs — is the exclusive property of The Merchants’ Ship and may not be copied, reproduced, or distributed without written permission.

7. User-Submitted Content

If you tag us on social media or submit reviews/testimonials, you grant us permission to repost or share this content for promotional purposes unless you request otherwise in writing.

8. Third-Party Links

We may occasionally link to third-party services (e.g., TikTok, payment gateways). These sites have separate terms and privacy policies. We are not responsible for their content or activities.

9. Limitation of Liability

We are not liable for:

• Allergic reactions or sensitivities to natural fibers or laundry detergents

• Delays or damages caused by third-party shipping carriers

• Minor product variation due to handmade nature

To the fullest extent allowed by law, our liability shall not exceed the purchase price of the item in question.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of Louisiana, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the site following any changes constitutes your agreement to those updates.

12. Contact Us

For questions about these Terms or your rights as a customer, please contact:

 Email: themerchantsship77@gmail.com
TikTok: @the_merchantsship